Shipping Policy

At Ratna Auto Care, we’re committed to delivering your products safely, quickly, and efficiently. Please review our shipping details below:

1. Order Processing

  • All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Once processed, you’ll receive an email or SMS with your order confirmation and tracking details.

2. Shipping Time

  • Delivery times typically range between 3–7 business days, depending on your location and courier availability.

  • Remote or rural areas may experience slightly longer delivery times.

3. Shipping Charges

  • Free shipping is available on orders above a certain value (displayed at checkout).

  • For smaller orders, a minimal shipping fee may apply depending on weight and destination.

4. Tracking Your Order

  • Once your order is dispatched, you will receive a tracking link via email or SMS.

  • You can use this link to monitor your shipment’s progress in real time.

5. Delayed or Lost Shipments

6. Damaged Packages

  • If your package arrives damaged, please do not accept delivery or take clear photos and contact us immediately within 24 hours of receipt.

  • We’ll assist you with a replacement or refund as per our return policy.

7. International Shipping

  • Currently, Ratna Auto Care ships only within India. International delivery options will be available soon.