At Ratna Auto Care, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We collect information to process your orders, improve our services, and provide a better shopping experience. This may include:

• Personal Details: Name, phone number, billing/shipping address, and email.

• Payment Information: Securely processed via trusted payment gateways. We do not store your complete card or UPI details.

• Website Usage Data: Information like IP address, browser type, and device data to help us enhance website performance.

How We Use Your Information

Your information helps us to:

• Process and deliver your orders efficiently.

• Send order updates, confirmations, or related communication.

• Respond to customer service requests and inquiries.

• Share promotional offers, if you’ve subscribed to our newsletter.

• Improve our products, services, and website experience.

Data Protection & Security

• We use secure servers, encrypted connections (SSL), and trusted payment systems to safeguard your personal data.

• Your information is accessed only by authorized personnel for business purposes.

• We never sell, trade, or rent your personal information to third parties.

Cookies

Our website uses cookies to enhance your browsing experience — helping us remember your preferences and provide faster, personalized service.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.

Sharing Information

We may share limited information only with:

• Delivery partners to ensure proper shipping.

• Payment gateways for secure transactions.

• Legal authorities, if required by law or for fraud prevention.

Third-Party Links

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.

Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or deletion of inaccurate data.

• Opt out of promotional communications at any time.

To make any such requests, please contact us at ratnaautocarepvtltd@gmail.com.

Policy Updates

Ratna Auto Care may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us at:

📩 Email: ratnaautocarepvtltd@gmail.com
📞 Phone: +91 73833 37255
🏢 Address: Ground floor plot num : 14 SRV No : 126/P, Shree Krishna Electrical, Amli Road Industrial Estate Silvassa – 396230